Gorilla POS

Orders & Transactions

Every ticket tracked.
Every change auditable.

Hold orders for later, chase unpaid balances, review paid tickets with line detail, and export a clean trail of purchases, payments, returns and cancellations.

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Order queues and checkout screens
Held, unpaid and paid order management

Orders workspace

Three queues. Instant clarity.

On Hold

Save for later

Park the current basket with Hold, then reopen when the customer returns—without losing the reference.

Unpaid

Credit & balance

Track Pay Later and outstanding tickets so nothing slips between service and settlement.

Paid

Completed tickets

Reference, customer, total, method, date and line items with image, SKU, quantity and price.

Search & badges

Each tab carries a count badge and a search bar so staff can find a ticket mid-rush without scrolling endlessly.

Transactions

A proper audit trail from the same terminal.

Recent Transactions groups Purchase, Payment, Return and Cancellation activity—with PDF/Excel export and print when finance needs a paper trail.

PurchaseIncoming stock and purchase movements tied to the business day.
PaymentSettlements across methods for reconciled reporting.
ReturnProcess Return from More—visible in the same trail.
CancellationVoided or cancelled activity kept for accountability.
Hold & ResetHold parks the order; Reset clears the cart with a clear “cannot be undone” confirm.
Website OrdersLive notification feed for online orders beside counter work.
Service floor staying organised during busy periods

7-day free trial

Keep every order accountable.

From hold queues to exportable transaction history—see how Gorilla protects the shift record.

Start free trial → Book a demo